FAQ

Is it necessary for me to register an account in order to buy an item?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?

Fastway Couriers and Australia Post:

How long it will take to receive the order?

Your order will be processed within 24hrs and will be dispatched within 24-48hrs. Delivery time may vary from region to region. Approximate delivery time is 1-5 working days and may take upto 7 days for WA region.

Do you offer any kind of discounts?

We do offer trade discount where applicable. For trade order, you may choose to contact our customer service team.

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